Refund policy

Love it or get your money back. You've got 30 days from the day it lands.

How it works

Send us a message with your order number and tell us what's up. We'll refund you to your original payment method, and we'll let you know if the towel needs to be sent back.

Faulty or damaged

If it arrives damaged or isn't what you ordered, send us a photo and we'll replace it or refund you. Your choice.

Your rights

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. Nothing on this page limits those rights.